We now have two locations open to serve you!

Mackie Physiotherapy, in accordance with the guidelines set out by the Saskatchewan Government and the Saskatchewan College of Physical Therapists, has developed rigorous protocols and procedures to manage COVID-19, and to ensure the safest possible environments for our valued patients.

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Blaine and Dr. Cutting have put together a video showing you what to expect and outlining our guidelines. We've also included the details below in case you need to refer to them later. We can't wait to see you again!

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You may start booking appointments immediately!
You can book by contacting the clinic or your therapist. Online booking is also open, so feel free to book that way as well!

Please bring your own mask.
We have ordered reusable face masks for purchase, but they won't be ready by the time we open, so until they are ready patients will need to bring their own mask.

You must complete the province's COVID-19 self-assessment test online the same day as your appointment, but prior to your appointment.
The front office is required to confirm you have completed the test, so please make sure you do this before entering the clinic. There is a link in your appointment confirmation email to the assessment; or you can connect from our homepage before each appointment.

Social distancing, hand-washing, and practising proper coughing/sneezing etiquette will be crucial.
Please maintain six feet of distance between you and other people, wash your hands often, and cough or sneeze into your elbow. It is also a good idea to avoid touching high-touch surfaces such as light switches, counter tops, and door handles whenever possible.

Please don't arrive too early for your appointment.
We will be trying to stagger the number of people in the waiting room at one time (we can't have more than 10 including therapists and front office staff) so please wait in your car until it is exactly your appointment time, then come in, check in at the front desk, and go to the designated waiting area for your therapist.

Please leave immediately once you have paid, or better yet, sign up for direct billing to your insurance company.
Again, as we must limit the number of people in the front office area, we ask that you leave promptly so that the next group of patients can come in. As much as we love visiting with you and catching up on your lives, we just can't right now or it will delay appointments for the next group of patients. We also ask that you book follow-up appointments over the phone or online so that we minimize the time spent in the waiting room.

We will only be accepting payment using credit or debit cards (or Apple Pay), and encourage you to use the tap feature to avoid touching the pin pad.
We can take credit card payments over the phone on the same day as your treatment. If it is not possible for you to pay with a credit or debit card, please let us know prior to your appointment and we will make arrangements.

Download the required paperwork off our website and bring it to your appointment already completed.
If you are coming in for an assessment the forms are available for you to complete and they will automatically be submitted to the clinic. Alternatively you can download and print the form, and bring it with you to your appointment.

We are able to direct bill several different insurance companies, so if you aren't already on direct billing, please check out the website to see which companies offer this service. If you would like to be signed up for direct billing, please complete the form online and it will be submitted automatically, or you can download the form and fill it out, then bring the completed form to your appointment.

Do not bring other people with you to your appointment unless absolutely necessary.
If you need someone to help you with mobility, interpret for you, or the patient is under the age of 16, then you may bring someone with you, otherwise please make every effort to attend alone. If someone else drives you to your appointment and doesn't need to come in with you, please ask them to wait in the car.

We are still offering Telehealth services for anyone who can't make it to the clinic.
If you need our help and can't get to the clinic or don't feel comfortable attending due to COVID-19, please let us know and we will book a time to assist you through our Telehealth option.